Now open the flash drive and drag HPBQ138.exe (not zipped) into the main directory. Follow the screenshot below for the exact options to choose : Now create a bootable USB thumb drive using Rufus. Sometimes this is called the DMIFIT tool. This is the utility HP service technicians use to burn system information to the motherboard. Next, download the HPBQ138 DMIFIT tool by clicking the link and then clicking File > Download. Method 2 : Burn the serial-number into the motherboard (Rufus & DMIFIT) ( source)įirst, download the Rufus utility that quickly and easily makes bootable flash drives, which is how we are going to run the HP tattooing utility. Here is an image of the tickets containing that information: May have a '.y6' or something similar at the end that is to be included. The fields are case sensitive, include every character on the label except spaces, Press Ctrl+A to open additional fields in Security > System IDs.īuild ID : Label on the bottom of the computer - BIDįeature Byte : Label on the bottom of the computer - FeatureByte.Entering BIOS Setup by hitting the F10 key.I have never followed any of these procedures, so can take no responsibility. HP says you must to pay their technician to repair the issue,īut I detail below two solutions I have found on the Internet.Īs one was found only in the google cache, I have copied them both below. Motherboard lost the information that’s "tattooed" or burned onto it. It seems that while changing the disk your
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